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Shipping Policy

At edakaan.com, we aim to deliver your orders safely, quickly, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • Once your order is processed, you will receive a confirmation with tracking details (if applicable).

2. Shipping Locations

We currently ship to all over pakistan.
Availability of delivery may vary depending on your location and courier serviceability.

3. Shipping Charges

  • Shipping charges (if any) are calculated at checkout and displayed before payment.

  • Some products or orders may be eligible for free shipping, which will be clearly mentioned on the product page or during checkout.

4. Estimated Delivery Time

Delivery times may vary based on your location, product availability, and courier partner.

  • Standard Delivery: 3–4 business days

  • Remote Areas: May take additional time

Please note that delivery timelines are estimates and may be affected by factors beyond our control, such as weather conditions or courier delays.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor the status of your delivery.

6. Delays & Issues

While we strive to deliver on time, delays may occasionally occur. If your order is delayed beyond the expected delivery time, please contact our support team and we’ll assist you promptly.

7. Damaged or Missing Items

If you receive a damaged package or if any items are missing:

  • Contact us within 48 hours of delivery

  • Provide order details and clear photos (if applicable)

We will investigate and take appropriate action as quickly as possible.

8. Incorrect Address

Please ensure that your shipping address is accurate at checkout. edakaan.com is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

9. Contact Us

If you have any questions about shipping or delivery, feel free to reach out to us:

Email: edakaan980@gmail.com
Website: www.edakaan.com